Post Office

Royal Mail Group Limited

ROYAL MAIL GROUP LIMITED SCHEME IL2/2012

NOTE: [This note is not part of the Scheme]

The amendment to the Scheme that follows this Note is made under Section 89 of the Postal Services Act 2000 (as amended by the Postal Services Act 2011) and amends the Successor Postal Services Company Inland Letter Post Scheme 2001. This amendment to the Scheme, which comes into force on 2 April 2012, provides notification of minor changes.

ROYAL MAIL GROUP LIMITED INLAND LETTER POST (AMENDMENT NO 34) SCHEME 2012

Made………………………………………………………30th March 2012

Coming into operation……………………….………..…2nd April 2012

Royal Mail Group Limited1 by virtue of the powers conferred upon it by section 89 of the Postal Services Act 20002 and of all other powers enabling it in this behalf, hereby makes the following amendments to the Scheme:

Commencement, citation and interpretation

1.  This amendment to the Scheme shall come into operation on 2 April 2012 and may be cited as the Royal Mail Group Limited Inland Letter Post Scheme (Amendment No.34) 2012.

2.  This amendment to the Scheme shall be read as one with the Successor Postal Services Company Inland Letter Post Scheme 2001(c) (referred to as “the Scheme”) as previously amended by:

the Consignia plc Inland Letter Post Scheme Amendment (No.1) 2001,(d)

the Consignia plc Inland Letter Post Scheme Amendment (No.2) 2001,(e)

the Consignia plc Inland Letter Post Scheme Amendment (No.3) 2001,(f)

the Consignia plc Inland Letter Post Scheme Amendment (No.4) 2002,(g)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.5) 2002,(h)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.6) 2003,(i)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.7) 2003,(j)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.8) 2003,(k)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.9) 2004,(l)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.10) 2004,(m)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.11) 2004,(n)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.12) 2004,(o)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.13) 2004,(p)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.14) 2004,(q)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.15) 2005,(r)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.16) 2005,(s)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.17) 2005,(t)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.18) 2005,(u)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.19) 2006,(v)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.20) 2006,(w)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.21) 2006,(x)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.22) 2006,(y)

the Royal Mail Group plc Inland Letter Post Scheme Amendment (No.23) 2007,(z)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No.24) 2008,(aa)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No.25) 2008,(bb)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No.26) 2009,(cc)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No.27) 2009,(dd)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No.28) 2010,(ee)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No.29) 2010,(ff)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No.30) 2010,(gg)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No.31) 2011,(hh)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No. 32) 2011,(ii)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No. 33) 2012,(jj)

the Royal Mail Group Ltd Inland Letter Post Scheme Amendment (No. 34) 2012,(kk)

3.  A reference in this Scheme to the Successor Postal Services Company shall be read as a reference to Royal Mail Group Limited.

Part 2: General Conditions

Paragraph 10.6 shall be amended and paragraph 10.7 added so as to read as follows:

10.6 A Printed Postage Impression (PPI) Mark maybe used to demonstrate payment of postage for an item to be conveyed by any of the postal services provided under this scheme provided that the Sender has entered into an agreement with Royal Mail.

10.7 PPI items must be separated by class, format and service and presented to Royal Mail in Royal Mail supplied trays, bags, pouches or other containers supplied by it.

Part 5: Liability and Compensation

Paragraph 51.7 shall be amended so as to remove references to metered mail and include instead references to franked mail in all cases.

Schedule 1

Under paragraph 8 of this Schedule the first and second class postage rates shall be amended to include a further column at the far right of each table and which is marked “PPI” mail (which shall be understood to mean the account payment channel).

Under the same paragraph it will also be stated underneath the first and second class postage rate tables, “Please note that where the Sender has entered into an agreement with Royal Mail for the payment of postage on account, a minimum annual spend of £5000 will be required by Royal Mail.”

Schedule 3

Paragraph 2 shall be amended so as to delete the reference to Royal Mail retail “products” and to refer to these from now on as “services”. Additionally the references at paragraphs 2.1 and 2.2 to “stamped and meter” will now be amended to read:

“First Class stamped, franked and account mail” (Paragraph 2.1) and

“Second Class stamped, franked and account mail” (Paragraph 2.2).

Paragraph 5 shall remove the reference to paragraph 4 of Condition 2 of the Licence and now the paragraph shall read:

“In respect of claims for the loss of Postal packets conveyed to those addresses designated by Royal Mail’s regulator as exempted from a daily delivery obligation, the assessment of lateness in paragraph 4 shall apply on a case by case basis.”

Paragraph 7 shall be amended:

at Paragraph 7.1.3 in order to refer to an additional method of postage which shall be “PPI with account”

at Paragraph 7.1.10 to read as follows: “a copy of the Posting Cheque or Sales Order where applicable”

Signed by Victoria Kubie for and on behalf of Royal Mail Group Limited

Date: 30th April 2012

1 Royal Mail Group Limited (a company registered in England and Wales under number 4138203) has been designated as a universal service provider under paragraph 3(1) of Schedule 9 of the Postal Services Act 2011. Royal Mail Group Limited is the successor postal services company referred to in article 37(1) of the Postal Service Act 2000 (Commencement No.4 and Transitional and Savings Provisions) Order 2001 (2001/1148). Royal Mail Group Limited was formerly known as Royal Mail Group plc and before that Consignia plc

2 2000 c26

(c) The Post Office Inland Letter Scheme 2000 was amended, renamed the Successor Postal Services Company Inland Letter Post Scheme 2001and treated as made under section 89 of the Postal Services Act 2000 by the article 37(1) of the Postal Services Act 2000 (Commencement No.4 and Transitional and Savings Provisions) Order 2001 (2001/1148(C37))

(d) Belfast Gazette, 29 June 2001, issue number 6257

(e) Belfast Gazette, 6 July 2001, issue number 6259

(f) Belfast Gazette, 23 November 2001, issue number 6298

(g) Belfast Gazette, 28 June 2002, issue number 6363

(h) Belfast Gazette, 17 January 2003, issue number 6420

(i) Belfast Gazette, 2 May 2003, issue number 6451

(j) Belfast Gazette, 21 November 2003, issue number 6509

(k) Belfast Gazette, 19 December 2003, issue number 6517

(l) Belfast Gazette, 26 March 2004, issue number 6545

(m) Belfast Gazette, 16 April 2004, issue number 6554

(n) Belfast Gazette, 24 September 2004, issue number 6599

(o) Belfast Gazette, 8th October 2004, issue number 6603

(p) Belfast Gazette, 22nd October 2004, issue number 6607

(q) Belfast Gazette, 17th December 2004, issue number 6623

(r) Belfast Gazette, 18th February 2005, issue number 6635

(s) Belfast Gazette, 1st April 2005, issue number 6648

(t) Belfast Gazette, 1st April 2005, issue number 6648

(u) Belfast Gazette, 15th July 2005, issue number 6681

(v) Belfast Gazette, 24th March 2006 issue number 6752

(w) Belfast Gazette, 21st April 2006, issue number 6760

(x) Belfast Gazette, 9th June 2006, issue number 6774

(y) Belfast Gazette, 28th July 2006, issue number 6788

(z) Belfast Gazette, 16th March 2007, issue number 6854

(aa) Belfast Gazette, 14th March 2008, issue number 6960

(bb) Belfast Gazette, 25th July 2008, issue number 7000

(cc) Belfast Gazette, 27th March 2009, issue number 7069

(dd) Belfast Gazette, 30th October 2009, issue number 7133

(ee) Belfast Gazette, 29th January 2010, issue number 7158

(ff) Belfast Gazette, 19th March 2010, issue number 7172

(gg) Belfast Gazette, 3rd December 2010, issue number 7249

(hh) Belfast Gazette, 21st January 2011, issue number 7262

(ii) Belfast Gazette, April 2011, issue number 7283

(jj) Belfast Gazette, 6th January 2012, issue number 7363

(kk) Belfast Gazette, 30 March 2012, issue number 7388