Independent Energy UK Limited

NOTICE UNDER SECTION 11 OF THE ELECTRICITY ACT 1989

The Director General of Electricity Supply (“the Director”) hereby gives notice pursuant to section 11(2) of the Electricity Act 1989 (“the Act”) as follows: He proposes to modify: (i) the second tier electricity supply licence for England and Wales (“the E&W Licence”) granted to Independent Energy UK Limited (“the Licensee”) under section 5(2) of the Act by inserting a new Condition 29A (registration, billing and complaints procedures), and making consequential modifications to Condition 29 (Duty to supply Designated Customers on request); and (ii) the second tier electricity supply licence for Scotland (“the Scottish Licence”) granted to Independent Energy UK Limited (“the Licensee”) under section 6(2) of the Act by inserting a new Condition 30A (Registration, billing and complaints procedures), and making consequential modifications to Condition 30 (Duty to supply Designated Customers on request); 2. The purpose of the proposed modifications is to ensure that the Licensee’s registration, billing and complaints procedures in relation to Designated Customers enable it to deal satisfactorily with both existing and new customers. 3. The effect of the proposed modifications is to require the Licensee to develop and implement its systems and procedures in respect of the specified matters to achieve compliance with standards of performance issued by the Director and to impose restrictions on the Licensee in relation to taking on new Designated Customer or marketing electricity to the Designated Customer market at any time when the Licensee is not in compliance with those standards of performance. A copy of the proposed modifications can be obtained (free of charge) from the Office of Gas and Electricity markets (‘Ofgem’), Stockley House, 130 Wilton Road, London SW1V 1LQ [and will be available also on the Ofgem website (www.ofgem.gov.uk) for a period fof 28 days from the date of this Notice]. Any representations or objections to the proposed modifications may be made on or before 16 June 2000 to Ofgem at the address stated above, marked for the attention of Rosalind Cole. Rosalind Cole, Duty authorised by the Director 19th May 2000.